The Four Reasons Market Research Fails to Drive Action – and What You Can Do About It Kristian Alomá, PhD Founder & CEO Universal Insights
From Stay to Story: How Emotional Attachment and Guest Tribes Are Shaping Luxury Hospitality Kristian Alomá, PhD Founder & CEO Universal Insights
How Ethical Brands Can Avoid the ‘Virtue Signaling’ Trap Kristian Alomá, PhD Founder & CEO Universal Insights
The Science of Brand Love: What Drives Long-Term Customer Loyalty? Kristian Alomá, PhD Founder & CEO Universal Insights
Building an Empathetic Brand: A Journey Towards Deeper Customer Connections Kristian Alomá, PhD Founder & CEO Universal Insights
